Mike Jackson
Product Manager and Technology Leader with 20+ years transforming restaurant operations through strategic technology implementations and team development.
From managing enterprise-scale POS deployments to training teams of product managers, I focus on delivering measurable results that drive business success. My approach combines Pragmatic Institute methodologies with hands-on execution, whether it's reducing support response times by 99%, deploying systems across 300+ endpoints, or developing certification-level training programs.
Currently building innovative solutions including dynamic pricing algorithms and compliance tools that solve real industry challenges while exploring new opportunities in restaurant technology leadership.
My Approach
This is the space to introduce visitors to the business or brand. Briefly explain who's behind it, what it does and what makes it unique. Share its core values and what this site has to offer.
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Outcome vs. Output
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Market Driven Discovery
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Cross Functional Alignment
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Measurable Results
My Impact By The Numbers
20+
Years experience
20,000+
Production Deployments Managed
99%
Support Center Improvement
15
Product Managers trained to Pragmatic IV